Support that feels personal, at any scale.
FreeScout turns your team's email into a shared, organized help desk. With a clean interface that looks familiar from day one, your whole team can manage customer conversations, track tickets, and reply faster — without the chaos of forwarding emails back and forth.
What makes FreeScout worth launching.
Every email from your customers appears in one place where your whole team can see, assign, and respond — no more forwarding or guessing who replied.
FreeScout shows you when another teammate is viewing or replying to the same conversation, so you never accidentally send a duplicate response.
Leave private notes on any conversation that only your team can see — perfect for discussing a tricky issue before writing back to the customer.
Manage conversations on the go with a fully responsive web interface and dedicated mobile apps for iOS and Android.
FreeScout speaks your team's language with support for over 25 languages including English, Spanish, French, German, Japanese, and many more.
Add powerful features like a knowledge base, live chat, CRM tools, automated workflows, and integrations with Slack, WhatsApp, and Telegram.
If you fit one of these, FreeScout is probably built for you.
Practical scenarios where FreeScout makes a real difference.
Instead of juggling a messy shared inbox, your team gets a clean dashboard where every customer email becomes a ticket that can be assigned, tracked, and closed.
When a tricky question comes in, your agents can leave internal notes, tag teammates, and hand off conversations seamlessly — all without confusing the customer.
Know exactly how fast your team is responding to customers with built-in visibility into conversation history, assignment times, and resolution timelines.
As your business grows, add more mailboxes and team members without any limits or surprise fees — one inbox or ten, FreeScout grows with you.
FreeScout is a modern help desk and shared inbox that helps teams deliver great customer support without the complexity. It connects to your existing email addresses and turns every incoming message into a trackable conversation your whole team can see, assign, and reply to. Think of it as a smarter inbox where nothing gets lost, two people never reply to the same customer at the same time, and your whole team stays on the same page. FreeScout has been built from scratch with a focus on simplicity, speed, and reliability — used by thousands of teams around the world who want a support tool that just works.
FreeScout gives your team a powerful, no-limits help desk that puts customer conversations at the center of your workflow. With a familiar email-like interface, your team can start using it right away — no training or onboarding required. It's built for teams who want a professional support system without the complexity, and it's backed by an active community that keeps making it better. Whether you're a two-person startup or a growing company with multiple departments, FreeScout adapts to how you work.
No per-seat pricing
Add your whole team for one flat fee.
Your data stays yours
Nothing passes through a third-party cloud.
Use your own domain
Run it on yourdomain.com with free SSL.
No terminal. No config. No docs.
Workflow automation
n8n.aurora.openzapps.com
Monitors, fixes & deploys 24/7
One platform. Every app. No surprises.
Your own private server — no shared hosting, no slowdowns.
Deploy FreeScout and as many other apps as you want — no per-app charges, ever.
Full ownership. No third-party access. Export anytime.
Unlimited apps, unlimited users, unlimited traffic. One bill.
SSL, backups, and updates run automatically behind the scenes.
Cancel anytime. Take your data with you. No questions asked.
What others charge for just the empty server.
Server costs only. Prices checked June 2026.
4 vCPU cores, 8 GB RAM, 150 GB storage
A solid place to start
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $48/mo | $29 (60%) |
| Vultr | $40/mo | $21 (53%) |
| Linode | $48/mo | $29 (60%) |
| AWS Lightsail | $84/mo | $65 (77%) |
| Google Cloud E2 | $103.45/mo | $84.45 (82%) |
8 vCPU cores, 24 GB RAM, 400 GB storage
The sweet spot for most people
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $144/mo | $95 (66%) |
| Vultr | $144/mo | $95 (66%) |
| Linode | $192/mo | $143 (74%) |
| AWS Lightsail | $164/mo | $115 (70%) |
| Google Cloud E2 | $231.17/mo | $182.17 (79%) |
16 vCPU cores, 64 GB RAM, 600 GB storage
For power users
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $384/mo | $285 (74%) |
| Vultr | $320/mo | $221 (69%) |
| Linode | $384/mo | $285 (74%) |
| AWS Lightsail | $384/mo | $285 (74%) |
| Google Cloud E2 | $474.53/mo | $375.53 (79%) |
Prices checked June 2026. Excludes taxes, credits, backups, bandwidth.
Everything you need to know about launching FreeScout on OpenZapps.
FreeScout is a help desk and shared inbox — it takes all the emails your team receives from customers and organizes them into one place where you can track, assign, and reply to every conversation without anything slipping through the cracks.
Not at all. OpenZapps handles everything behind the scenes so your app is ready to go. Once it's launched, you just log in, set up your mailbox, and start managing conversations like you would in regular email.
You pay OpenZapps a flat monthly fee to run FreeScout (and any other apps you choose from the catalog). There are no per-user fees, no ticket limits, and no surprise charges — just one simple subscription.
Yes. Your FreeScout app runs on your own private cloud space, so all your customer conversations, attachments, and information stay with you. No third party accesses or stores your support data.
Absolutely. Through OpenZapps, you can connect your custom domain (like support.yourcompany.com) so your customers see a professional, branded help desk when they interact with your team.
Try something new — same platform, same flat price.
Start free, launch FreeScout in seconds, and cancel whenever you want — zero risk.
Plans start at $29/month. Cancel anytime.
