Support your community, one ticket at a time.
Discord Tickets is a smart bot that turns your Discord server into a full-fledged support system. When someone needs help, they can open a private ticket channel with one click — keeping your main channels clean and your support team organized.
What makes Discord Tickets worth launching.
Create separate categories for general support, billing, bug reports, applications, and more — each with its own staff team and settings.
Members can open tickets by clicking a button, using a slash command, or even sending a DM — and you can ask them questions first to collect the info your team needs.
Every closed ticket is automatically saved as a transcript, so your team can review past conversations anytime.
Staff can claim tickets to signal they're handling it, preventing two people from replying to the same issue.
Configure everything from your browser — manage categories, view stats, check transcripts, and tweak settings without typing a single command.
Auto-close inactive tickets and use pre-written tag responses to resolve common questions without even opening a ticket.
If you fit one of these, Discord Tickets is probably built for you.
Practical scenarios where Discord Tickets makes a real difference.
When a member needs help, they open a private ticket instead of posting in general chat — keeping your community channels clean and focused.
Create separate categories for technical support, billing questions, staff applications, and ban appeals — each routed to the right team.
Every closed ticket gets an automatic transcript saved to your dashboard, so you can always look up past solutions or member history.
Staff can claim tickets to avoid duplicate replies, and auto-close rules clean up stale tickets so nothing falls through the cracks.
Discord Tickets is a powerful bot that lets your community members open private support channels whenever they need help. Instead of drowning in a sea of messages across multiple channels, every support request gets its own dedicated space where a member and your staff can talk one-on-one. You can create different ticket categories for different needs — like billing support, bug reports, or member applications — and assign specific staff teams to each one. The bot handles the heavy lifting: it creates channels automatically, collects info from members before a ticket opens, and even saves a full transcript when a ticket is closed. Trusted by thousands of Discord communities, it's the go-to choice for servers that want professional, organized support without the chaos.
Discord Tickets is the most popular open-source ticket bot for Discord, trusted by thousands of servers with over half a million tickets created since 2019. It gives community managers and support teams a professional help desk experience right inside Discord. With customizable categories, smart automation, claim assignments, and a powerful web dashboard for configuration, it offers everything a paid ticket bot does — without the premium price tag. Whether you run a gaming community, a creator server, or a business support hub, Discord Tickets helps your team deliver fast, organized support that your members will appreciate.
No per-seat pricing
Add your whole team for one flat fee.
Your data stays yours
Nothing passes through a third-party cloud.
Use your own domain
Run it on yourdomain.com with free SSL.
No terminal. No config. No docs.
Workflow automation
n8n.aurora.openzapps.com
Monitors, fixes & deploys 24/7
One platform. Every app. No surprises.
Your own private server — no shared hosting, no slowdowns.
Deploy Discord Tickets and as many other apps as you want — no per-app charges, ever.
Full ownership. No third-party access. Export anytime.
Unlimited apps, unlimited users, unlimited traffic. One bill.
SSL, backups, and updates run automatically behind the scenes.
Cancel anytime. Take your data with you. No questions asked.
What others charge for just the empty server.
Server costs only. Prices checked June 2026.
4 vCPU cores, 8 GB RAM, 150 GB storage
A solid place to start
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $48/mo | $29 (60%) |
| Vultr | $40/mo | $21 (53%) |
| Linode | $48/mo | $29 (60%) |
| AWS Lightsail | $84/mo | $65 (77%) |
| Google Cloud E2 | $103.45/mo | $84.45 (82%) |
8 vCPU cores, 24 GB RAM, 400 GB storage
The sweet spot for most people
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $144/mo | $95 (66%) |
| Vultr | $144/mo | $95 (66%) |
| Linode | $192/mo | $143 (74%) |
| AWS Lightsail | $164/mo | $115 (70%) |
| Google Cloud E2 | $231.17/mo | $182.17 (79%) |
16 vCPU cores, 64 GB RAM, 600 GB storage
For power users
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $384/mo | $285 (74%) |
| Vultr | $320/mo | $221 (69%) |
| Linode | $384/mo | $285 (74%) |
| AWS Lightsail | $384/mo | $285 (74%) |
| Google Cloud E2 | $474.53/mo | $375.53 (79%) |
Prices checked June 2026. Excludes taxes, credits, backups, bandwidth.
Everything you need to know about launching Discord Tickets on OpenZapps.
It's a bot that lets people in your Discord server open private support tickets. When someone clicks a button or uses a command, a private channel is created just for them and your staff to talk — keeping your main channels tidy and organized.
Not at all. OpenZapps handles everything behind the scenes. Once your app is live, you just log into the web dashboard, invite the bot to your server, and start creating ticket categories — no technical setup required.
You pay OpenZapps a flat monthly fee to keep your app running. That's it — there are no extra per-ticket fees, no premium tiers, and no hidden costs.
Yes. All your ticket transcripts and settings stay within your app. OpenZapps doesn't read or share your community's data, and you're in full control of who can access the dashboard.
Yes! Through OpenZapps, you can connect a custom domain to your Discord Tickets web dashboard so your team and members access it from your own branded URL.
Try something new — same platform, same flat price.
Start free, launch Discord Tickets in seconds, and cancel whenever you want — zero risk.
Plans start at $29/month. Cancel anytime.
