Customer support that actually keeps up.
Peppermint is a help desk and ticket management platform that makes it easy to track customer requests, assign issues to your team, and keep everyone on the same page. It's a simple, modern alternative to tools like Zendesk and Jira — designed for teams that want to stay organized without the complexity.
What makes Peppermint worth launching.
Create, assign, and track support tickets with a markdown editor and file uploads — everything your team needs to handle requests from start to finish.
Connect your support email inbox and Peppermint will automatically turn every incoming message into a trackable ticket.
See every past interaction with a customer in one place, so your support team always has full context before responding.
Keep internal notes, documentation, and to-do lists with the markdown-based notebook — no need for a separate tool.
Get notified when tickets are updated and connect Peppermint to other tools like Slack or Discord for real-time alerts.
Set permissions for your team members so the right people have access to the right tickets and information.
If you fit one of these, Peppermint is probably built for you.
Practical scenarios where Peppermint makes a real difference.
Stop losing track of customer emails — turn every inquiry into a ticket, assign it to the right person, and follow through until it's resolved.
Give your team a simple way to report tech issues, request new software, or ask for help — all organized in one dashboard.
Log bugs, feature requests, and project tasks with full context so nothing slips through the cracks.
When a customer reaches out again, your team can see every past interaction instantly — no more asking 'what happened before?'
Peppermint is a fully open-source help desk platform that helps you manage customer support requests, internal IT tickets, and team projects all in one place. Think of it as a simpler, more affordable alternative to Zendesk or Jira. With Peppermint, your team can create and assign tickets, track client history, and turn incoming emails into trackable support requests automatically. It also comes with a built-in notebook for internal notes and to-do lists. Best of all, it's designed to be lightweight and easy to use, so you can focus on solving problems instead of wrestling with complicated software.
Peppermint gives you all the core features of a premium help desk — ticket tracking, email integration, client history, and team collaboration — without the per-seat pricing or feature bloat. It's built for teams who want something that just works: simple to set up, easy to use, and powerful enough to handle real customer support workflows. With an active open-source community and regular updates, Peppermint keeps getting better over time.
No per-seat pricing
Add your whole team for one flat fee.
Your data stays yours
Nothing passes through a third-party cloud.
Use your own domain
Run it on yourdomain.com with free SSL.
No terminal. No config. No docs.
Workflow automation
n8n.aurora.openzapps.com
Monitors, fixes & deploys 24/7
One platform. Every app. No surprises.
Your own private server — no shared hosting, no slowdowns.
Deploy Peppermint and as many other apps as you want — no per-app charges, ever.
Full ownership. No third-party access. Export anytime.
Unlimited apps, unlimited users, unlimited traffic. One bill.
SSL, backups, and updates run automatically behind the scenes.
Cancel anytime. Take your data with you. No questions asked.
What others charge for just the empty server.
Server costs only. Prices checked June 2026.
4 vCPU cores, 8 GB RAM, 150 GB storage
A solid place to start
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $48/mo | $29 (60%) |
| Vultr | $40/mo | $21 (53%) |
| Linode | $48/mo | $29 (60%) |
| AWS Lightsail | $84/mo | $65 (77%) |
| Google Cloud E2 | $103.45/mo | $84.45 (82%) |
8 vCPU cores, 24 GB RAM, 400 GB storage
The sweet spot for most people
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $144/mo | $95 (66%) |
| Vultr | $144/mo | $95 (66%) |
| Linode | $192/mo | $143 (74%) |
| AWS Lightsail | $164/mo | $115 (70%) |
| Google Cloud E2 | $231.17/mo | $182.17 (79%) |
16 vCPU cores, 64 GB RAM, 600 GB storage
For power users
| Provider | Their price | You save |
|---|---|---|
| DigitalOcean | $384/mo | $285 (74%) |
| Vultr | $320/mo | $221 (69%) |
| Linode | $384/mo | $285 (74%) |
| AWS Lightsail | $384/mo | $285 (74%) |
| Google Cloud E2 | $474.53/mo | $375.53 (79%) |
Prices checked June 2026. Excludes taxes, credits, backups, bandwidth.
Everything you need to know about launching Peppermint on OpenZapps.
Peppermint is a help desk and ticket management platform that helps you track customer support requests, assign them to team members, and keep a record of every interaction.
Not at all. OpenZapps handles all the setup behind the scenes. Once Peppermint is launched, you just log in and start using it — just like any other web app.
You pay OpenZapps one flat monthly fee to run any apps in the catalog — including Peppermint. There are no per-user or per-ticket fees.
Yes. Peppermint keeps all your tickets, customer data, and team communications within your own private space. Your data stays with you.
Yes. Through OpenZapps, you can connect a custom domain so your help desk lives at something like support.yourcompany.com.
Try something new — same platform, same flat price.
Start free, launch Peppermint in seconds, and cancel whenever you want — zero risk.
Plans start at $29/month. Cancel anytime.
